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Do your bigger clients struggle with managing asbestos risks across their estate?
Dumping a load of asbestos survey reports onto a shared drive or an Excel sheet might work when you have half a dozen properties. But this doesn't cut it when you have hundreds or thousands of properties.
Our New Software Product:
We dreamed of a product where Duty Holders (or their surveying experts) could import an asbestos survey report in any format (Flow, Alpha Tracker, TEAMS, etc), and the software would create an
instant
asbestos register.Until recently, that felt like Sci-fi. But now, with the advances in AI, that's precisely what we can do with our new Asbestos Management Portal, aptly named
Duty Holder
. It's for Duty Holders, but will likely benefit you, too:
We're selling this product directly to Duty Holders —it's not part of your existing Flow package— but our plan is to offer it mostly through introductions from existing clients. Hopefully, this will win you some brownie points with your clients, especially if it solves some of their admin issues.
If you work with large organisations, encouraging them to use our new Duty Holder Portal could help you provide an even slicker service. And the Portal also encourages Duty Holders to stay on top of their compliance tasks, so it could mean more surveying work for you, too!
Many surveying companies also offer "Portal Management" as an extra paid service for their clients, which could be another service offering for your business.
Duty Holders Who Could Benefit:
- Mid-Large Commercial businesses
- Housing Associations
- Universities
- Colleges
- Councils
- Academy Trusts
- NHS Trusts
Right now, we're particularly interested in introductions to mid-large sized commercial companies, Colleges, and Universities. Particularly those with a dedicated Compliance Manager.
We think we can help these folk the most!
Watch Our 40-Second Demo:
Right, phew, let's cut to the chase. By now you're probably screaming "Show me the Portal!". So, check out this short demo where we create a functioning asbestos management portal in less than 40 seconds from just the PDF survey reports.
Want To Learn More?
Drop us a message: https://flowmobile.app/contact
Or
Email paul@flowmobile.app
Are you confident in front of a camera and want some marketing exposure? Would you like to showcase your business while using Flow Mobile Surveying in your everyday work?
We're looking for a UK-based asbestos surveying company—preferably local(ish) to Newcastle Upon Tyne, although we can travel—to create a case study video for Flow Mobile Surveying.
Here's a similar video we made for our lovely client, Martin at VHS:
You'll get:
- A high-quality video showing you doing what you do best
- Mentioned on our LinkedIn posts
- Mentioned on our website
- Mentioned on our YouTube channel
- Marketing assets (photographs, videos) that you can use in your business.
We'll cover the cost of the videographer and editing. You just need to let us tag along to one of your jobs and capture your great work.
If you're interested, drop our chief marketer, Amber, a message:(amber@flowmobile.app)
Paul
Great news, folks!
Our Legionella Risk Assessment template is now ready for testing
Does your company offer Legionella Risk Assessments? If you'd like a demo of this template, please schedule one using the link below:
Please note: Since this template is in its infancy, we are keen to gather as much feedback as possible from Legionella experts, so we really appreciate any input you can provide.
The Flow team.
These walkthrough videos —curated and delivered by Flow co-founder, Paul King— are the perfect way to learn how to use our app. They cover the same content as our online demos; everything from setting up jobs and carrying out surveys, to creating the final report.
List of Walkthrough Videos:
Asbestos:
- Asbestos Surveys - HSG 264 Standard (UK)
- Asbestos Daily Air Tests - HSG 248 Standard (UK)
- Asbestos Management Plans - Common Practice
- Asbestos Statement of Cleanliness - Common Practice
Fire Safety
- Fire Risk Assessments - PAS 79 Standard (UK)
- Fire Door Inspections - Common Practice / Technical Bulletins
- Fire Damper Inspections - Common Practice / Technical Bulletins
HVAC
- Indoor Air Quality Reports - BS 40102 Standard (UK)
- Ventilation Hygiene Cleanliness - BESA TR19 Standard
- Kitchen Extract Post Clean Reports - BESA TR19 Standard (UK)
For a full list of the templates we provide, check out our report templates page
When working with a list of inspection items, you can use
Section Views
to filter, group, and sort items in a pre-defined way. This ensures you only see the items relevant to the task at hand. 
Watch a full walkthrough on our YouTube channel:
Section View examples:
We can create bespoke and individual Section Views just for your account. Here are some real-life examples to get you thinking about what's possible.
1)
Filters
:Filtering results is helpful if you only need to see those matching a certain condition.
- Asbestos Surveys → Only show SamplesorCross References.
- Asbestos Surveys → Only show No AccessorLimited Accessareas.
- Asbestos Surveys → Only show suspected asbestos without a recommendation
- Fire Risk Assessments → Only show High PriorityorCritical Priorityfindings.
- Fire Damper Inspections → Only show dampers that have failedthe drop test.
- Kitchen Extract Cleaning → Only show Hot Spotsabove 500μm.
2)
Groupings
:Grouping results is helpful if you need to visually separate one type of inspection item from another.
- Asbestos Surveys → Group by Inspection Strategy
- Fire Risk Assessments → Group by CompliancesandNon-compliances
- Fire Damper Inspections - Group by Drop Test Result
Section Views must be added, removed, and managed by our support team.
As the nights draw in and mince pies are consumed, support will be limited over the festive season.
- From Midday on the 18th of Decemberuntil the23rd, we'll offerLimited Support(expect delayed replies). 🎄
- Support will be Closedfrom the24th of Decemberuntil the4th of January.🎅
- We'll be returning to work on Monday, January 5th.
From everyone here at Flow Mobile Surveying, we wish you a restful holiday, and the very best for the coming year.
🎉
Hootenanny!
🥂We’ve released a new version of the mobile app (v1.96.4), which includes improvements to media upload speed and automatically refreshes stalled uploads when media uploads are re-enabled. We recommend upgrading to this latest version as soon as possible.
Fix for image delays
If you're one of the users who experienced image upload issues in the last version of the app (v1.95), you'll be happy to know that this new version (v1.96.4) should fix those issues. It also offers some other quality-of-life improvements (see below)
New "status" indicator for image uploads
When viewing images on the mobile app, you'll now see an icon in the bottom left corner.
This indicator shows the current "status" of the upload (queued, checking, uploading, validating…). So you'll have a better idea whether uploads are still processing (e.g. if you're in a low-signal area). It's also a helpful cue for our support team if you encounter any issues.

Toggling "Media Uploads" refreshes stalled uploads
Pausing and resuming media uploads is a helpful way to save data on your mobile app if you have a limited data plan. For example, you can turn media uploads off while on-site, then turn them back on when you're connected to WiFi.
In v1.96.4, toggling media uploads works in the same way as before, but also automatically refreshes any stalled uploads.
Please contact support@flowmobile.app if you experience any problems with this mobile app version.
Issues resolved in mobile app release 1.96.4
Several clients reported issues with images taking longer than usual to upload in version 1.95 of the mobile app.
Version 1.9.5 of the mobile app was intended to stabilise image uploads. However, it appears to have slowed down the image upload process, requiring users to refresh media uploads multiple times.
Following an internal investigation, we were able to recreate the issues. We have since released a new version of the mobile app (1.96.4), which should fix the delays. Please update your app to version 1.96.4 at your earliest convenience to avoid interruption to your workflow.
All the best,
The Flow Mobile Surveying team
Have you ever been on a job and thought
"I wish I could have a useful image of these floor plans on my device instead of wrestling with this huge, A2 sheet of paper..."
Well, now you can!
Here's how it works:
First, the image must be synced with the Flow Dashboard.
If the image was uploaded via the Dashboard before you went on-site, this will already have happened. If it's an image you've taken on-site, ensure you have a good data signal, ideally connected to Wi-Fi.
You can now navigate to this image on the Mobile App, and tap to view.
This will open a new web page displaying the full-size image, and this can be moved around with a single fingertip or stylus, and 'two-finger pinched' (place two fingers on the screen and spread them apart to zoom in or move them closer together to zoom out).
When you're done, close the web page to return to the Flow Mobile App.

Update your app to use this feature:
This feature is only available on Mobile App version 1.93.0 and above.
Update your app from the Google Play Store (Android) or Apple App Store (iOS) or better yet, turn on automatic updates for your device.
When this feature will come in handy:
- When your Client has provided a digital copy of their floor plans or technical drawings/schematics.
- When you're conducting a reinspection or revisit, and want to refer to previous points of interest.
- When you want to refer to attached technical documents (like sample test certificates or chemical data sheets).
Do you have any questions about this feature? Send your enquiries to andrew@flowmobile.app
Thanks,
Andrew and the Flow Mobile Surveying Team
Until now, copying old reports could be tedious. You needed to copy the entire report then
manually
delete any fields that you didn't want.For small reports, this was mostly OK. A tad frustrating perhaps.
But when copying a report with hundreds of items, you likely threw your hands up in the air and cursed those pesky King Brothers:
"Why doesn't copying reports work like copying items? I should be able to choose what I want to copy!"
Well now that's precisely what happens.
Copying reports is 10x better than it was:
Copying reports works in the same way as before, in the sense that you can create a clone of a report without affecting the original. But now, crucially, you can cherry-pick the parts you want to keep from the old report.

Images aren't copied by default:
The default behaviour is that images aren't included when you copy a report. However, you can choose to include them by selecting all images or toggling individual photo fields on/off.
Conditional logic is taken into account, too —neat!
The copy prompt even takes conditional form logic into account. It will indicate —by making fields grey— when unchecking any fields will prevent other data from being copied.
I hope you all enjoy this long awaited feature, it should make re-inspections a breeze.
Paul and the Flow team
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